Shifa Global CareSolution Limited
HELP CENTER

Frequently Asked Questions

Find answers to common queries about medical travel logistics, visa invitation clearances, payment methods, and treatment coordinates.

We coordinate exclusively with hospitals and specialists in India holding JCI (Joint Commission International) or NABH accreditations. We audit clinical success records, emergency support, and international relations desks to ensure safety.

Yes, we provide extensive support. We request official Medical Visa Invitation Letters from partner hospitals and review passport/referral details to ensure alignment with embassy guidelines for fast-tracked clearances.

Absolutely. Before any travel coordinates are scheduled, we present your medical charts to senior specialists in our network to provide second opinion reviews, estimated treatment lines, and cost breakdowns.

No. Shifa Global Care maintains transparency. Patients pay treatment costs directly to the operating hospital in India. We outline all logistics, guest lodging, and interpreter estimates clearly prior to departure.

Under the Indian Medical Visa guidelines, up to two family members or attendants can apply for Medical Attendant (MED-2) visas concurrently with the patient. We assist in filing all companion papers.

We schedule regular teleconsultation follow-ups with your operating surgeon and help forward local lab tests or recovery charts back to the hospital. Your Shifa coordinator remains available for care continuity.

Still have questions? Contact our dedicated 24/7 care coordination desk.

✉ info@shifaglobal.care
📞 +91 98765 43210